Privacy Policy
Last updated: October 29, 2026 — Ray's Auto Recovery, Harare
At Ray's Auto Recovery, your privacy matters. We only collect what we need to send a driver to you.
Information We Collect
When you use our Request a Tow form or call us, we collect:
- Name, phone / WhatsApp number
- Pickup location, drop-off location
- Vehicle type and issue (e.g., breakdown, accident, flat tyre)
We do not collect bank details, ID numbers, or passwords on this website.
How We Use It
- To contact you about your tow and give a quote
- To dispatch a driver to your location
- To keep a record for receipts if needed
Sharing
We share your details only with the assigned driver so he can find you. We do not sell your data or send marketing spam.
Cookies
We use only essential cookies: csrftoken (protects our form) and sessionid (admin login). No tracking or advertising cookies. No tracking across other sites.
Data Retention & Your Rights
We keep requests up to 90 days, then delete. You can anytime ask to view, correct, or delete your info.
WhatsApp us: +263782174515
Contact
Ray's Auto Recovery
Harare, Zimbabwe
Phone / WhatsApp: +263782174515